Multi-Agency Communications Director D.T. Donaldson sends video directly to the computer of a MACC dispatcher. Video capability is one of the technology upgrades being installed at the dispatch center.
January 15, 2024
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January 17, 2024 1:30 a.m.
Tech tune-up: MACC upgrades designed to make emergency response easier all around
MOSES LAKE — Emergencies are no respecters of time, place, or circumstances. With that in mind, operators of the Multi-Agency Communications Center are working on upgrading technology to make it easier for people to report an emergency, and for dispatchers to get the information emergency responders need to know.