Your insurance company will repair your home after a fire, a flood or other misfortune, but make sure you know exactly what’s covered and what isn’t.
December 31, 2024
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Fixing the damage
It’s wise to have a pro on your side when filing a claim
MOSES LAKE — It was, as they say, a dark and stormy night. Now it’s the next morning, and you’re looking with dismay at the tree that the wind sent crashing into your roof. You’ve got homeowners insurance, of course, but where do you go from there? “I hope you have an agent, as opposed to an 800 number,” said Chris Arnberg, an American Family Insurance agent in Moses Lake. “If you just have an 800 number, a company … where you don't have an actual person whose job it is to provide individual service, if you call to ask about opening a claim, they're going to open a claim.”