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Grant County Multi-Agency Communications Center Operations Supervisor Amanda Scott and Technical Services Manager Gerrit Klein outlining coming upgrades for 911 services in Grant County.

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911 upgrades
June 2, 2023 8:48 p.m.

911 upgrades

Grant County call center looking at improving systems to serve community.

MOSES LAKE — Grant County’s Multi-Agency Communications Center fielded a record number of calls in May — over 10,000 for the month — according to MACC Technical Services Manager Gerrit Klein. “On the 28th (of May), we, for the first time in our history, surpassed 10,000 calls for service in one month. Our computers actually crashed,” Klein said. “We ran out of (case) numbers.” ...