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A dispatcher processing a call at the Multiagency Communications Center in Moses Lake. Dispatchers work in multiple data systems which help them gather and distribute information to emergency personnel and callers to help keep both safe.

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Multi-Agency Communications Center: Emergency dispatch requires ‘a special kind of person’
July 2, 2022 1 a.m.

Multi-Agency Communications Center: Emergency dispatch requires ‘a special kind of person’

It takes a special kind of person to be a 911 dispatcher, says Dispatch Supervisor Jennifer Pitt, who has worked at the Multi-Agency Communications Center for about 17 years.