Warden PD chief outlines best ways to get quick response

WARDEN — The Warden Police Department is advising residents that the best way to ensure the quickest response is through the lines at the Multi-Agency Communications Center, also known as MACC. 

Warden PD Chief Jeff Gann said there has been an increase in the number of people calling WPD directly when they need a police officer.  

“My guess would be that it’s local people who think it would be faster than MACC,” Gann said. 

However, it’s usually not any quicker, he said, since it depends on somebody being in the WPD office. In addition, talking to someone in the WPD office doesn’t guarantee a faster response, he said.  

In fact, said WPD Records Specialist Alexa Martinez, if a Warden resident is requesting a response from an officer, MACC is usually the fastest option.  

Gann recommended using MACC’s non-emergency line when possible. 

“If it’s an emergency, it should be a 911 call,” he said. 

People should know emergencies are not only crimes in progress, he said, citing the example of Warden residents coming home to discover a break-in at their house or apartment.  

“That would absolutely be a 911 call,” he said, since the burglar may still be inside.  

People who call the WPD office have the option to be transferred to MACC, and Gann said that’s his recommendation for the fastest response.  

“I don’t want (calling the WPD office) to be the default for people,” he said.