Tech tune-up: MACC upgrades designed to make emergency response easier all around
Multi-Agency Communications Director D.T. Donaldson sends video directly to the computer of a MACC dispatcher. Video capability is one of the technology upgrades being installed at the dispatch center.
CHERYL SCHWEIZER/COLUMBIA BASIN HERALD
Technology upgrades being installed at the MACC dispatch center, pictured, are designed to make it easier and faster for dispatchers and for people reporting an emergency, said Director D.T. Donaldson.
Technology upgrades being installed at the MACC dispatch center, pictured, are designed to make it easier and faster for dispatchers and for people reporting an emergency, said Director D.T. Donaldson.
MOSES LAKE — Emergencies are no respecters of time, place, or circumstances. With that in mind, operators of the Multi-Agency Communications Center — also known as MACC 911 — are working on upgrading technology to make it easier for people to report an emergency, and for dispatchers to get the information emergency responders need to know.
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