Tuesday, August 16, 2022

Bronco Inn named Travelers’ Choice hotel

Staff Writer | July 27, 2022 4:52 PM

RITZVILLE — The Bronco Inn, a Best Western hotel in Ritzville, was recently selected for a Travelers’ Choice Award by the online travel company Tripadvisor.

The Travelers’ Choice Certificate of Excellence is given annually to hotels, restaurants and other travel-related businesses that rank in the top 10% in consistently good reviews on Tripadvisor’s website, according to Bronco Inn General Manager Nichole Thiel.

“This has been a time of unprecedented challenges for hospitality businesses around the globe,” wrote Kanika Soni, chief commercial officer for Tripadvisor in a letter to Thiel. “Against this backdrop, standing out to your guests and maintaining high levels of customer satisfaction is a massive accomplishment. Earning a Travelers' Choice Award means you have consistently delivered positive experiences over the past year, promoting guests to leave you great reviews on Tripadvisor.”

According to documentation from Tripadvisor, a business must meet certain criteria to receive a Travelers’ Choice Award:

• It must have an overall bubble rating of at least four out of five on Tripadvisor.

• It must meet a minimum number of reviews.

• It must have a listing period of at least 12 months on Tripadvisor.

Tripadvisor’s website describes the company as the world’s largest travel guidance platform, with more than 1 billion reviews relating to over 8 million businesses.

“We’re very prideful and our staff works hard to earn this,” said Thiel.

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