Goodwill program receives funding for digital literacy program

TACOMA — A press release by Goodwill states that the five Goodwill agencies that serve Washington have received a one-year $3.68 million grant extension from the Washington State Department of Commerce’s Broadband Office to bring digital literacy, acces, and training services to all 39 counties of the state after a successful six-month pilot program.

“In collaboration with all the other regional Goodwill organizations in Washington, we are thrilled to provide digital navigation services across the entire state,” said Eu-wanda Eagans, senior vice president of Workforce Development for Goodwill of the Olympics & Rainier Region in the release. “We are building a scalable, collaborative platform that can provide critical digital resources, training, and skill-building for the foreseeable future.”

The release states the digital divide – lack of access to technology devices, the internet, and digital skills – in Washington is most pronounced among low-income and otherwise marginalized communities that are often culturally diverse and multilingual. The Digital Navigation Services program, Goodwill Connect, reaches people who are at the highest risk of digital exclusion.

By June 2023, the program will provide 3,000 qualified individuals with Chromebooks that have three months of built-in internet connectivity, the release states.

To qualify to receive a Chromebook, the release stated, an individual or family must be 135% or more below the federal poverty line. Washington residents interested in Chromebooks must call the hotline to determine eligibility and each region will have a strategy to ensure that people lacking technology skills, a device, or the internet are prioritized.

The website goodwillconnect.com and the Digital Resource Hotline at 844-GWCONNECT (844-492-6663) are the primary methods of contacting a Digital Navigator and inquiring about the program.