Kudos to Elizabeth Reynolds and Confluence Health

I am writing to make our community aware of an exceptionally talented and compassionate provider at the Moses Lake, Wash. walk-in clinic. Her name is Elizabeth Reynolds, PA-C and she is my champion. I visited her at the Moses Lake walk-in clinic on June 28 after a particularly agonizing night of pain in my arms so bad I could not sleep. She listened very carefully while I explained how this pain had started six months ago and I had been seeing a rheumatologist but with no relief. Elizabeth explained she was suspicious of an autoimmune disorder and this could be confirmed very easily with a low dose of prednisone. I took the prednisone and within 12 hours my pain had reduced from 8 out of 10 to 2 out of 10 and has remained so with the prednisone dosing. I am finally pain free after eight months of sheer agony, frustration, depression and hopelessness. And this is all due to the caring and competent medical care and abilities of Elizabeth Reynolds. I had pretty much given up on ever having a life free of pain again, and Elizabeth rescued me from that. She even agreed to follow me until I can get long-term care. I have never heard of a walk-in provider doing that. This is what I call quality patient care. She was able to recognize the signs and symptoms of a challenging pathology and suggest a simple way to confirm or disprove that diagnosis. And as a plus, provide a horribly pain-stricken patient relief. And I didn’t even have to drive to a big city to get help.

When our community looks for the qualities of providers to work here, please sit down with Elizabeth Reynolds and collect the core of her philosophy, clinical practice skills and patient care principles and use them as a template. I will certainly be happy to return to her for any future concerns, and I will speak better of Confluence Health for employing her. She spared me from “a fate worse than death.”

From a deeply, deeply grateful citizen.

Lane Johnson

Moses Lake