Pack’s Delivery fined by state for operating without permit

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MOSES LAKE — Pack’s Delivery LLC, owned by Nathan Pack, received a $10,000 penalty from the Washington Utilities and Transportation Commission (UTC) for operating a party-bus shuttle service without a permit, according to a Jan. 3 press release from the UTC.

The company negotiated a settlement with state regulators reducing the fine to $1,000, with the remainder of the penalty suspended on the condition the company refrain from operating without a permit.

An administrative law judge at the UTC ordered the company to stop providing shuttle services until it obtained the required permits during a hearing in November, according to the press release.

According to a spokesperson for the UTC, Pack’s Delivery LLC, doing business as (d/b/a) Pack’s Taxi & Delivery, applied for a permit from the UTC in December 2015. The application was later amended to reference Pack’s Delivery LLC d/b/a Pack’s Shuttle. The commission issued the permit to Pack’s Delivery LLC d/b/a Pack’s Shuttle on March 3, 2016. That permit was canceled on March 20, 2017 due to the company not having sufficient proof of insurance.

In a response to a request for comment, Pack said Thursday, Jan. 3 the commission named the wrong company in its judgment due to an error in the original complaint. Pack maintained the company fined was actually Pack’s Shuttle LLC, a distinct and separate entity from Pack’s Delivery LLC d/b/a Pack’s Shuttle.

Further, Pack stated he sold the business Pack’s Shuttle LLC in September 2017, though the business remained in his name, and that the new managers of the corporation were the ones who had operated without a permit. Though Pack did not provide information about those managers so they could verify his account, the UTC did verify Monday that Pack’s Shuttle LLC had been sold in September 2017.

Pack said on both Jan. 3 and Jan. 4 that he would set up a conversation with the Columbia Basin Herald and a UTC agent to verify the UTC had named the wrong corporation in its findings. This story was delayed in order to allow Pack time to establish the facts.

“Monday, with 1 billion percent,” Pack wrote in a text. “(The UTC agent) will corroborate what I said.”

Pack did not reach out to the Columbia Basin Herald to verify his version of the story before the newspaper’s press time on Monday.

Independently of Pack, representatives of the UTC refuted his account both Jan. 4 and Jan. 7. To avoid the possibility of confusing one corporation and another corporation doing business under the same name, the agency provided a Unified Business Identifier (UBI) number that verified the company fined by the UTC was in fact Pack’s Delivery, which is still owned and operated by Nathan Pack.

Though the UTC refers to Pack’s Shuttle frequently in documents, a UTC spokesperson confirmed that this was a reference to the name Pack’s Delivery LLC was doing business as — Pack’s Shuttle — and is not a reference to the distinct corporation Pack’s Shuttle LLC despite sharing a name.

The taxi and food delivery services offered by Pack’s Delivery LLC are regulated through the Department of Licensing and are not affected by the judgment.

Relevant documents:

Emry Dinman can be reached via email at

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